Privacy is very important to us at TripCreator. We work hard to ensure that the personal information provided to us is secure and held in strict confidence. TripCreator takes measures to protect personal information against loss, misuse, unauthorised access, unauthorised disclosure, manipulation or destruction.

This Privacy Policy sets the basis for how we process and protect any personal information provided to us when using the Internet platform available at www.tripcreator.io, provided by TripCreator (the “Platform”). By using the Platform, you explicitly agree to the following terms and conditions of this Privacy Policy.

Collection and use of personal information

To be able to deliver your order and finish your bookings, TripCreator may collect and use specific types of information, which may include Personal Information. This information may be collected directly or through third party service providers and includes the following:

Registration Information

When using the Platform, for example when you register for an account or book a travel itinerary, you may be required to provide us with your personal information. This information can include your name, e-mail address, telephone number etc. The data you provide in relation to your TripCreator account may be stored by us. By providing this information, you explicitly declare that you approve of the data collection and the use of your data for the purposes declared in this Privacy Policy.

Location Information
TripCreator may collect and store information about your location if such service is enabled on your device. You may be able to change the settings on your device to prevent it from providing us with information about your location.

Log File Information
When you register with TripCreator or view our website, we collect information such as your web request, IP address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other browsing information. This information is used to improve the website and enhance our services. In addition, we may monitor, record, store and use any telephone call, e-mail message or other communication with you in order to review any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service.

Cookies
TripCreator may store cookies on your computer when you use the Platform. A cookie is a small piece of data sent from our website and stored in your web browser while you are browsing our website. Cookies can store information like your application settings. TripCreator uses cookies to track usage and to improve the overall user experience.

Collection by Third Party Tools
TripCreator may also contain third party tracking tools which may use cookies and application programming interfaces to enable us to collect and analyze user information.

Protection of data

TripCreator has security measures in place to protect against the loss, misuse and alteration of the information under our control. We do our utmost to protect personal information and prevent unauthorised access to it. Our security measures consist of encryptions, firewalls, etc. We are constantly improving our security measures to keep up with technological developments.

Your user account is also protected by the password you created when registering as a user. It is your responsibility to keep your password private. If you use a computer in a public place or share a computer with others, remember to sign out and close your browser window when you finish accessing our site in order to prevent others from accessing your personal information.

If you have reason to believe that your account is no longer secure, for example due to loss, theft or unauthorised disclosure or use of your account or password, you must promptly change your password and notify us.

Sharing Information with third parties

When you book a travel itinerary on the Platform, part of the information you provide may be passed on to the suppliers you have booked with so they can properly provide their services.

By booking via the Platform and entering into a booking agreement with any Supplier made available to you via the Platform, you explicitly agree to the transfer of the information you provide from TripCreator to the appropriate Suppliers. Under certain circumstances, TripCreator and/or the Suppliers may be obliged to pass on or make available certain information to relevant authorities.

How your personal information is used

Your user data will be used by TripCreator and by the suppliers you enter into a booking agreement with.

TripCreator uses your data as follows:

To ensure that the Platform presents you with content in the most efficient manner for you and your computer.

To contact you regarding a listing, booking or proposed booking, including providing you with booking confirmation and updates.

To provide you with the products and services you request.

To manage your account, including processing payments and refunds and providing notifications.

To allow you to participate in interactive features of our service, when you choose to do so.

To enforce our Terms of Use, Booking Terms and this Privacy Policy.

To notify you about changes to our service.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

Our suppliers use your data solely to fulfil the booking agreement.

Transparency

You have the right at any time to demand information about whether and which personal information about you is stored by TripCreator and how it is stored.

Such enquiries should be sent by e-mail to support@tripcreator.com with a copy of proof of your identity (for example, a copy of your ID card or passport) as an attachment to that e-mail.

Changes to this privacy policy

This privacy policy was last updated on 06. December 2016.

TripCreator reserves the right to update the terms and conditions of this Privacy Policy at any time without notice.

TripCreator uses cookies to improve the site's usability and content.

Cookies improve the way our website works.

A cookie is a small file of letters and numbers that is stored on your computer. We use cookies to help manage your session on the site. These cookies allow us to distinguish you from other users and that helps us provide you with a good experience when you browse our website and allow us to improve our site.

These cookies will not infringe your privacy.

Most browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website.

You can remove or block cookies at any time but advise you to accept cookies from our website. Certain functions may require the use of cookies to function correctly.

Contact

We welcome any questions, comments and requests regarding this Privacy Policy and cookies, and they should be sent to support@tripcreator.com.

TripCreator ehf.
Lagmuli 9
108 Reykjavík
Iceland

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